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February 1, 2017
Bureau of Transportation
Tokyo Metropolitan Government

Telephone interpretation service introduced at Toei Subway and Nippori-Toneri Liner stations

Making stations more convenient and friendly for non-Japanese speakers

The Tokyo Metropolitan Government’s Bureau of Transportation has started to use a telephone interpretation service to provide its non-Japanese-speaking customers with more comfortable and convenient transportation. Details of the service are as follows.

Start date

Sunday, January 1, 2017

Service hours

From 5 a.m. to 1 a.m.


Chinese, English, Korean, Portuguese, Spanish

Stations covered by the service

All Toei Subway stations excluding Oshiage, Meguro, Shirokanedai,Shirokane-takanawa, and Shinjuku.
Nippori and Nishi-Nippori stations of Nippori-Toneri Liner

*The service is provided at the stationmaster’s office. Please ask any station attendant for assistance.

Service overview


Toei Transportation Information Center


(9 a.m. – 8 p.m. daily. Assistance available in Japanese and English.)