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Details of “Tokyo Subway Ticket” Special Website

1. Online Start Date

Wednesday, February 6, 2019

2. Languages Available

Japanese, English, Chinese (simplified/traditional), Korean, Thai, French and Spanish

3. Website URL (English)

https://www.tokyometro.jp/tst/en/ (External link)

4. Main Contents

(1) Famous sightseeing spots in Tokyo

The website will feature introductions of famous sightseeing spots in Tokyo that can be visited using Tokyo Subway Tickets.

(2) Recommended sightseeing courses*

The website will feature introductions of recommended sightseeing routes in Tokyo to take using Tokyo Subway Tickets.

(3) Sightseeing route creation function (PC version only)*

Passengers will be able to select multiple sightseeing spots in Tokyo that they want to visit and create their own original sightseeing route.
*The contents described in (2) and (3) above are scheduled to become available starting in Spring 2019.

(4) Photo-sharing

The website will host photos of subways in Tokyo submitted by passengers over Instagram.

(5) User reviews

The website will host customer feedback on the Tokyo subway system through user reviews on TripAdvisor.

(6) Frequently-asked questions (FAQ)

The website will feature a FAQ consisting of questions commonly posed in regards to Tokyo Subway Tickets.

(7) Lineup of various products

The website will introduce ways to purchase combination tickets with various transit facilities and other products in addition to how to purchase individual Tokyo Subway Tickets.

5. Contact Information

  • Tokyo Metro Dedicated Foreign Language Line (Toll-Free)
    TEL: 0120-104767
    *Available from 9:00 AM to 8:00 PM, 365 days a year in English, Chinese and Korean
  • Toei Kotsu Customer Center
    TEL: 03-3816-5700
    *Available from 9:00 AM to 8:00 PM, 365 days a year