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Advisory Facilities for Problems You May Have

Tokyo Metropolitan Government Foreign Residents' Advisory Center

The Tokyo Metropolitan Government offers consultation and a counseling service for foreign people living in Tokyo. Our staff will give advice on matters which you have problems with or would like to know more about. Please feel free to contact the Consultation Service Office.

Principal contents of consultation

  • Problems related to your daily life or urgent enquiries
  • Matters related to Japanese customs, culture and social systems
  • Problems related to traffic accidents
  • Problems concerning your family and children

Ordinarily, consultation is carried out over the phone, but please drop in if it is particularly necessary.
Consultation is completely free and confidentiality is strictly observed.

"Consultation for Foreigners,"

Citizens' Consultation Section, Public Relations and Public Hearings Division, Bureau of Citizens and Cultural Affairs,
Foreign Residents' Advisory Center
No.1 Building (3rd floor), Tokyo Metropolitan Government, 2-8-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-8001


Language Date of consultation Time Telephone number
English Monday - Friday 9:30 a.m. to 12:00 noon 1:00 to 5:00 p.m. 03-5320-7744
Chinese Tuesday and Friday 9:30 a.m. to 12:00 noon 1:00 to 5:00 p.m. 03-5320-7766
Korean Wednesday 9:30 a.m. to 12:00 noon 1:00 to 5:00 p.m. 03-5320-7700
*National holidays are excluded from consultation days.

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